Privacy Policy

Effective Date: 21 October 2024

SIVAARA Health and Wellness (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, interact with us, purchase our products, or apply for job opportunities.

By using our website or submitting your information through any of our forms or platforms, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Full name
• Contact number and email address
• Shipping and billing address
• Gender, age, or language (where applicable)
• Health or lifestyle details (only when voluntarily provided for product guidance)

b. Payment Details

• Collected securely via trusted third-party payment gateways.
• We do not store credit/debit card information.

c. Technical Data

• IP address, browser type, device info, referring URLs
• Cookies, pixels, and usage analytics

2. How We Use Your Information

We use your personal information to:

• Process and fulfill product orders
• Deliver customer service and respond to inquiries
• Improve our website and offerings
• Send promotional offers, updates, and newsletters (you can opt-out anytime)
• Ensure legal and regulatory compliance

3. Sharing Your Information

We do not sell or rent your data. We may share information only with:

• Payment processors for transactions
• Courier/logistics partners to deliver your orders
• CRM or email platforms (for service notifications or marketing, if opted-in)
• Legal authorities, when required by law

4. Cookies & Tracking Technologies

We use cookies, Facebook Pixel, and Google Analytics to:

• Track website performance
• Personalize ads and offers
• Improve user experience

You can manage cookies in your browser settings.

5. Data Security

We implement industry-standard security measures (SSL, encryption, access controls) to protect your personal data from unauthorized access, loss, or misuse.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications
• Request a copy of your stored data
• File a complaint with data protection authorities

To exercise these rights, contact: hr@sivaara.com

7. Children’s Privacy

Our website and products are intended for adults aged 18 and above. We do not knowingly collect personal data from minors.

8. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available at: https://sivaara.com/privacy-policy

📋 9. Additional Notice for Job Applicants (Including Facebook Lead Forms)

If you apply for a job with us through our website or Facebook lead forms, we collect limited personal data to assess your suitability for open positions at SIVAARA.

What We Collect:

• Name, phone number, WhatsApp number, email address
• Languages spoken
• Work experience or location availability

How We Use It:

• To contact you for interviews and job offers
• For internal hiring evaluation and HR records
• To improve our recruitment process

We do not share your job application data with third parties. You may request deletion of your information at any time by emailing hr@sivaara.com

10. Contact Information

SIVAARA Health and Wellness
Website: www.sivaara.com

Email: hello@sivaara.com (Product-related)
Email: hr@sivaara.com (Hiring-related)
Location: Moti Nagar, Delhi – 110015, India